Careers at Rayware

The creative heartbeat within the organisation made up of three distinct areas; product creation and graphic design, product management and factory liaison and the traditional marketing function which involves speaking to our trade customers and consumers. The team diary revolves around product launch which happens twice a year where we help support and assist our sales teams.

No Current Job Vacancies

Brand Manager

DEPARTMENT: Marketing – Brand & Product

REPORTS TO: Head Of Product Management

LOCATION: Head Office

Key Role

This role is to oversee the development of new products and ranges which help to maintain and grow customers and the turnover accordingly.  This includes the role of Brand ambassador for our customers, our suppliers and our staff internally. 

Main Duties*:
The range of duties of a Brand Manager are wide and include:

1. Manage product managers (direct reports).  Oversee all projects under the brand.  
2. Oversee the brief development with internal and external designers.  Including working with the brand team on packaging briefs and photographer videographer.
3. Responsibility to support the sales and brand development of all products and sectors under the brand with attention to profitability and brand margin.
4. Work in association with the stock teams to manage product life cycle.
5. Travel to trade shows and factories internationally.
6. Work with global sales team to support Brand and sales development.
7. Co-ordinate product launch within key selling periods.
8. Present new products both internally and externally.
9. Co-ordinate production of catalogues and sales literature and brief marketing team on key directives for each season.
10. Organise and attend meetings with Directors, senior managers on new product ideas,
11. Stand planning at shows including product display and attendance during key shows.

12. Work with sales team to present new products and gather key customer data on prospective ranges,

13. Visitation of key buyer/customer groups for sales and research purposes within the UK and Ireland and on occasion internationally.

14. Demonstrate success through sales of new products, new customers or savings on products through new sources.

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

 

ATTRIBUTES - ESSENTIAL(E) / DESIRABLE (D)

Knowledge 

• Deep understanding of marketing principles (E)
• Knowledge of product development process and different departments associated with it. (E) 
• Accountability for products from creation to launch (E)
• Experience with Photographers or Photography Agencies (D)
• Experience with PR/Marketing agencies (D)
• Experience with graphics teams (E) 
• Experience with product designers external or internal (E)

Technical/Work-based Skills

• Good writing copy skills (D)
• Excel (E)
• Tableau (D)

General Skills/Attributes

• Time and project management skills (D)
• Creative and innovative thinker (E)
• Good organizational skills (E)
• Excellent analytical and problem solving skills (E)
• Good presentation skills (E)
• Strong leadership skills (E)
• Decision making skills (E)
• Ability to meet tight deadlines and work under pressure (E)
• Excellent negotiation skills (D)

Experience          

• Proven Product Manager experience of developing and implementing brand strategy (E)
• Experience of managing brand guidelines, tools and templates (D)
• Similar creative industry experience developing products (E) 
• Working with and alongside Sales teams and have customer facing experience (E) 
• Experience working with Export Customers (D)

Qualifications

• Degree and/or relevant business/marketing qualification (D)

To apply, please email recruit@rayware.co.uk with your CV.

Senior Product Manager

DEPARTMENT: Marketing – Brand & Product

REPORTS TO: Brand Manager / Head Of Product Management

LOCATION: Head Office

Job Purpose:

This role is to develop products by identifying potential products, generating product requirement, pricing and marketing strategies.  

Main Duties*:

The range of duties of a Senior Product Manager is wide and will be expected to include:

1. Work with suppliers to establish best price throughout the range
2. Oversee supply chain through every stage of product development
3. Co-ordinate all projects under the brand daily including range planning, idea generation and bring products to launch
4. Travel to trade shows and factories internationally
5. Co-ordinate product launch within key selling periods and production of catalogues and sales literature
6. Brief marketing team on key directives for each season
7. Study sales figures analysis on a regular basis and report monthly
8. Stock promotion on regular and special purchase products
9. Management of product sell through including slow selling lines
10. Work with purchasing and stock management team on a regular basis and in particular on new products
11. Work with sales team to present new products and in particular with key buyers
12. Develop all key literature for the brand and all new products for customers and the sales teams

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

 

ATTRIBUTES - ESSENTIAL(E) / DESIRABLE (D)

Knowledge 

• Deep understanding of marketing principles
• Technical/Work-based Skills
• Creative and innovative thinker (E)
• Strong analytical and project management skills (E)

General Skills/Attributes

• Time and project management skills (E)
• Good organizational skills (E)
• Excellent analytical and problem solving skills (E)
• Good presentation skills and be flexible enough to adapt plans (D)
• Strong leadership and decision making skills (E)
• Ability to meet tight deadlines and work under pressure (E)
• Excellent negotiation skills (D)

Experience          

• Proven Product Manager experience of developing and implementing brand strategy
• Experience of developing brand guidelines, tools and templates

Qualifications

• Degree and/or relevant marketing qualification

To apply, please email recruit@rayware.co.uk with your CV.

The digital and e-commerce marketing team work closely with the wider business to create engaging and relevant marketing campaigns and promotional activities for both trade customers and end consumers. The team are responsible for managing the brands website, Amazon brand stores, social media channels, email campaigns, point of sale and trade shows across the business

No Current Job Vacancies

Marketplaces Executive

DEPARTMENT: Marketing – Marketplaces & Ecommerce

REPORTS TO: Marketplaces & Ecommerce Manager

LOCATION: Head Office

Key Role

To support predominantly on the management of both the Amazon Vendor & Seller platforms - plus other marketplace platforms in the future. This role is an excellent opportunity to develop your digital account management skills and would suit an individual who enjoys responsibility, has a strong personality and drive to achieve results.

Main Duties*:
The range of duties of a Marketplaces Executive is wide and will be expected to include:

1. Taking full ownership of SKU optimisation and product page content management; working internally and with agencies
2. Actioning new product uploads for new season range launches
3. Liaising with the marketing team to ensure all assets are ready for launch
4. Working with the marketing team to align goals and maximise sales
5. Case management and troubleshooting
6. Management of branded stores & content
7. Weekly internal sales reporting
8. Creating and implementing promotional calendars to drive sales at key periods
9. Having a proactive approach to inventory planning and trend analysis, liaising with relevant departments to ensure order fulfil rate targets are being met
10. Ownership and management of tasks via marketplace platforms
11. Monitor levels of chargebacks, implementing strategies and offering support to reduce occurrences
12. Support on marketplace ads to maximise sales potential and ROI
13. To utilise all analytics tools available to maximize growth opportunities both in existing ranges and new products through in depth analysis
14. To support in building relationships to ensure all account related activity runs smoothly
15. Ad hoc projects and tasks within the company
16. To maintain high levels of awareness of market and competitor activity, customer trends and provide feedback to relevant team members
17. Actively invest time into learning and developing your Amazon & marketplace skills through webinars, podcasts, forums and more. Marketplaces are always evolving, it will be your responsibility to understand changes and maximise potential.

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

 

ATTRIBUTES - ESSENTIAL(E) / DESIRABLE (D)

Knowledge 

• Sound understanding of marketplaces  

Technical/Work-based Skills

• Have good working knowledge of Word and PowerPoint (E)
• Have a working understanding of Excel including formulas (E)

General Skills/Attributes

• Possess strong communication skills both verbally and written (E)  

Experience          

• 2+ years’ experience within an ecommerce role (E)
• Have hands on experience managing Amazon marketplaces(E)
• Previous experience working on marketplaces other than Amazon e.g. eBay (E)
• Previous experience of SEO optimisation (D)
• Previous experience in homewares or consumer goods (D)

Qualifications

• Degree educated within a relevant field (D)

To apply, please email recruit@rayware.co.uk with your CV.

With three separate warehouse locations based on three continents the fully computerised logistics and warehouse systems are controlled through the UK office with precision detail. Within the head office estate we have an extensive purpose built logistics operation which offers packaging, storage and distribution functions necessary for a global business.

No Current Job Vacancies

Building Maintenance Operative

DEPARTMENT: Maintenance

REPORTS TO: Warehouse Operations Manager

LOCATION:  Warehouse - Speke

Key Role

This role is to provide a high quality and effective maintenance and repair service by initiating, coordinating and enforcing operational policies and procedures.

Main Duties*:

1. The range of duties of Building Maintenance Operative is wide and will be expected to include:
2. Maintain standard of health & safety, hygiene and security in the work environment.
3. Promote a continuous improvement culture in the business
4. Carry out all day to day repairs i.e. adjusting/repairing doors and windows, unblocking drains, replacing light bulbs
5. Carry out all aspects of joinery work
6. Complete basic plumbing tasks e.g. unblocking drains, toilets, kitchen areas
7. Perform concreting and other masonry tasks
8. Carry out any required painting and decorating of office areas
9. Conduct floor markings and signage maintenance
10. Perform weekly maintenance of various operational machinery.
11. To monitor the results of the maintenance service and suggest and deliver improvements.
12. To be responsible for ensuring all health and safety requirements for each task is in line with legislation.

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

 

ATTRIBUTES - ESSENTIAL(E) / DESIRABLE (D)

Knowledge 

• Health & Safety (D)
• Demonstrate a knowledge of general building maintenance (E)

Technical/Work-based Skills

• Plumbing, Basic electrical, building  skills (E)
• Understanding of health and safety including COSHH and other relevant statutory requirements (E)
• Relevant skills in using a range of hand tools, equipment and powered hand tools (E)

General Skills/Attributes

• Excellent oral & written communication skills (E)
• Team working skills (E)
• Planning & organizing (E)
• Problem solving skills (E)
• Ability to work under pressure and to tight deadlines (E)
• Iniative and decisiveness (E)

Experience          

• Experience in general building maintenance and care, building trade joinery/plumbing etc.
• Experience of working in a team (E)

Qualifications

• FLT Licence (D)
• Full clean driving licence (E)

To apply, please email recruit@rayware.co.uk with your CV.

The two sides associated with the flow of stock through our business will be co-ordinated with the purchasing team; the balancing of large and small customer order stock requirements within our 3 international warehouses and secondly the control of goods from suppliers into the system. Working alongside the purchasing co-ordinators are the quality control and governance team who make sure the quality standards set are followed rigorously from factory audits, risk assessment and testing of products all the way through to quality control throughout the production process and at delivery.

No Current Job Vacancies

Compliance, Health and Safety and Environmental Administrator

DEPARTMENT: SHEQC

REPORTS TO: Compliance, Health and Safety and Environmental Supervisor

LOCATION: Head Office

Key Role

This role is to help oversee and manage the corporate compliance, health and safety and environmental programme by initiating, coordinating and enforcing operational policies and procedures.  

Main Duties*:
The range of duties of a Compliance, Health & Safety and Environmental Administrator is wide and will be expected to include:

1. Maintain and document procedures, testing results, compliance and general information on all supplier outside of the UK including the management of technical files.  
2. Ensure follow up with issues making sure management can be notified of any issues raised and rectified,
3. Identify the relevant safety, testing and certification requirements for products and monitor laws ongoing both in the UK and internationally.  
4. Assess and interpret test reports and certification
5. Manage the relationship with external testing, inspection and certification organisations
6. Support the product team in order to establish a compliant product management system
7. Liaise with the purchasing team to help streamline the supply chain and limit delays on product queries
8. Ensure the timely review, recording and resolution of product/material safety and quality related issues
9. Support the product team throughout new product development especially with new materials and new product categories
10. Manage and update the details across the portfolio to make sure we are labelling compliant
11. Ensure all employees are aware of their responsibility for workplace health and safety.
12. Keep up to date with changes in health and safety legislation.
13. Administration of all fire and first aid requirements for the business
14. Arranging health and safety training
15. Responsible for managing version control and documentation within the health and safety Policy
16. Recording and monitoring of all H&S reporting (site hazards, near miss, property damage, accident and incidents)
17. Responsible for managing version control and documentation within the environmental policy
18. Involvement in establishing and maintaining documentation and processes relating to corporate responsibility, environmental awareness and carbon foot print
19. Act as a point of contact for compliance, health and safety and environmental queries
20. Check testing invoices match up to quotes
21. Arrange testing quotes per material in line with regulations for the applicable territory.
22. Take ownership of projects and tasks.
23. Expected to gain extensive product, supplier and regulatory testing knowledge.
24. Conduct, and log health and safety checks.
25. Promote a positive culture of product compliance and health and safety in the work place.

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

About you:

• Experience using Microsoft Applications, specifically Excel, Outlook, Word, SharePoint and teams.
• Drive to develop and progress.
• Knowledge of product compliance would be of advantage, but in-house training will be provided.
• Knowledge of health and safety would be of advantage.
• You will have a methodical and logical approach to tasks.
• Able to follow company policies and procedures.
• Ability to problem solve and work independently.
• Previous exposure to an office environment is essential.
• Ability to work under pressure.

What’s next:

If you’re the candidate looking for an exciting role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now.

Job Types: Full-time, Permanent

Competitive Salary.

Benefits:

• Company pension.
• Employee discount.
• On-site parking.
• Day shift, Monday to Friday.
• Hybrid working available.
• Training & Development opportunities available.
• Company charity events.

To apply, please email recruit@rayware.co.uk with your CV.

Our business is regulated by the flow of money in from customer payment and outwards to national and international supplier invoices. The two parts of the accounts team make sure the speedy expedition of both so our business continues to have good liquidity essential for growth and investment. The team also manage our portfolio of currencies essential for international resource payments.

No Current Job Vacancies

Credit Controller

DEPARTMENT: Credit Control

REPORTS TO: Credit Control Manager

LOCATION: Head Office

Key Role

This role is to ensure the administration for credit notes and outstanding debts are recorded, finalized in accurate and a timely manner. 

Main Duties*:

1. The range of duties of a Credit Controller is wide and will be expected to include:
2. Raising credit notes
3. Managing customer queries via telephone/email
4. Liaising with Sales Team
5. Chasing outstanding debt
6. Sending out overdue letters
7. Responding to a high volume of enquiries via phone/email
8. Produce monthly statements
9. Open new accounts
10. Receive customer payments
11. Attend monthly aged debt meetings
12. Monitor accounts inbox
13. Aftersales
14. The use of customer portals 

*This list is not exhaustive and you may be asked to carry out other duties as deemed necessary by your Line Manager or Senior Manager.

ATTRIBUTES - ESSENTIAL(E) / DESIRABLE (D)

Knowledge 

• Knowledge and experience of Microsoft Office and accountancy software.

Technical/Work-based Skills

• Outstanding attention to detail with an ability to reconcile complex accounts.

General Skills/Attributes

• Accurate, efficient and organised with the ability to prioritise tasks as needed.
• Ability to maintain strong relationships with external clients and internal colleagues.
• Professional, confident and diplomatic when liaising with others.

Experience          

• Experience working within an accounts receivable and/or credit control environment.

To apply, please email recruit@rayware.co.uk with your CV.

The sales support team will gather all customer requirements and navigate customer orders through the business liaising with sales, accounts, stock management and our distribution centre. Ultimately they will make sure goods arrive on time, with the individual requirements in place, all the while finalising instructions from our customers and keeping them informed along the way. Customer service and consumer support is also delivered from within the team.

No Current Job Vacancies

Management of the complex range of programme’s which help our business run smoothly covering all aspects of supplier, stock and warehouse management systems to help our business communicate effectively. Drawing on a mixture of programmers and outhouse specialists the team constantly evolves to reflect the dynamism of the business needs.

No Current Job Vacancies

 

Specialised sales support and daily customer management of the largest group of retailers across the Uk and Ireland. The National Accounts team will draw on all of the resources of the business to offer their customers specific help to get unique, complex and large scale project delivered in a timely and organised fashion.

No Current Job Vacancies

As the success of our business grows so has the visibility of our brands which has created an international appetite. The Export team personnel are focused in specific regions working with a network of local sales agents and distributors who bring the product to global consumers. Our warehouse and delivery networks support this structure with 3 international storage locations which offer quick and more flexible delivery solutions.

No Current Job Vacancies